Contact Us

Office Address:

Kino Lorber, Inc.
333 W. 39th St., Ste. 503
New York, NY 10018

Telephone: 212.629.6880 (not for consumer DVD/Blu-ray orders, actively montiored voice mail)
Fax: 212.714.0871
E-mail: Please use form below to contact us. We require your name, email, and a detailed message.

Home Video Store: (any questions involving orders should be submitted using forms below, otherwise it may take longer to respond)

FAQs and Service Updates:
Track or cancel a recently placed order:
Contact us regarding order, provide order number and as much info as possible.

Toll Free Customer Support: 800.562.3330 - Use this line only to place orders. Limited support, for best response use Customer Support after reading FAQs.

We regret that we cannot answer queries about suggestions or unannounced products (even if mentioned on social media).

Any non-shop inquires use this form:

Contact Form:

OFFICE VISITS: Please note Kino Lorber is a wholesale film distributor and does not have any stores. Our films are available via our website, mail order and the many fine shops that carry our films. Our New York City office does not offer any retail services. Customer visits are not permitted nor are we permitted to process orders in person.