Order Support

Service Announcement: It has come to our attention that some orders were shipped without Leviathan 4K included. We are working on resolving the matter as soon as possible. Customer missing their purchased Leviathan 4K in thier order will be shipped a copy separately.

IF YOU NEED TO REVIEW STATUS OR CANCEL A NEW ORDER, USE THIS FORM BEFORE CONTACTING US. It may answer your question.
https://kinolorber.com/contact/order-tracking

For commonly asked questions regarding orders, please refer to our FAQ page at https://kinolorber.com/faqs that includes polcies on return, damage, foreign orders, etc. If you need further assistance please fill out the support form below:

More Service Announcements:

We do not split orders if your item is OUT-OF-STOCK or a PRE-ORDER. Allow additional time for shipping.

KNOWN DELAYS (Currently On Order or recently arrived):

  • The Good, the Bad and the Ugly (4KUHD)
  • Kindergarten Cop (4KUHD)
  • Babylon Berlin Seasons 1&2 (Blu-Ray)
  • The Kid Stays in the Picture (Blu-Ray)
  • Blue Collar (Blu-Ray)