IF YOU NEED TO REVIEW STATUS OR CANCEL A NEW ORDER, USE THIS FORM BEFORE CONTACTING US. It may answer your question.
For commonly asked questions regarding orders, please refer to our FAQ page at https://kinolorber.com/faqs that includes polcies on return, damage, foreign orders, etc. If you need further assistance please fill out the support form below:
More Service Announcements:
We do not split orders if your item is OUT-OF-STOCK or a PRE-ORDER. Allow additional time for shipping.
KNOWN DELAYS (Currently On Order or recently arrived):