Order Support

Our fulfillment center is running about 5 Business Days behind after order confirmations. We kindly ask you refrain from submitting tickets unless urgent so we work to make sure everyone's order is handled. We have listed some known reasons for order delays below.

For commonly asked questions regarding orders, please refer to our FAQ page at https://kinolorber.com/faqs that includes polcies on return, damage, foreign orders, etc. If you need further assistance please fill out the support form below:

Service Announcement:

Please note, we do not split orders if you ordered out-of-stock or pre-orders. Allow additional time for shipping.

KNOWN DELAYS (Currently On Order):

  • Diva (Blu-ray)
  • A Douglas Fairbanks Double Feature: Robin Hood and The Black Pirate (Blu-ray)
  • Dr. Jekyll and Mr. Hyde (Blu-ray)
  • It Takes Two (Blu-ray)
  • Magnum Cop (Blu-ray)
  • The Phantom Of The Opera (Blu-ray)
  • Prison Girls 3-D (Blu-ray)
  • Staying Alive (Blu-ray)
  • To Live and Die in L.A. (Blu-ray)
  • The Tomb of Ligeia (Blu-ray)